Important information

We want to make your departure and arrival as convenient as possible. Here are some important pieces of information about our timetables.

Further information can be found under FAQ on www.flibco.com

You can book tickets on www.flibco.com and print them directly. Online tickets have priority and a seat guarantee *.

In case there are seats left in the bus, tickets can be purchased in the bus or at our ticket counter at Frankfurt-Hahn airport in front of hall B, next to our bus stop.

* when arriving at the bus stop at least 10 minutes before scheduled time of departure

service hotline flibco

Service Center Germany +49 180 150 7570 (3,9 Cent/min)
Mo-Fr 8.00-18.00 / info@flibco.com / www.flibco.com

Counters of most airlines open two hours before scheduled time of departure and close 40 minutes before scheduled time of departure. Please consider the duration of journey and potential traffic disruptions on your journey. We recommend to be at the airport two hours before scheduled time of departure.

We endeavour to state bus times as accurately as possible and keep to these timetables. However, deviations may occur depending on the time of day and traffic conditions. We would therefore like to emphasise that travel times are provided without obligation.

If you should miss your bus due to a flight delay, your ticket will remain valid for the next available bus with free seats. Unused tickets will loose their validity and cannot be refunded afterwards.

Our scheduled services have been approved by the responsbile authorities and are subject to the latest regulations as amended regarding the general conditions of carriage for trams and trolley cars as well as those for motor vehicles.

More information (PDF)

Our busses have a green-white color-scheme with "Flibco" or "Flibco operated by Bohr" logo. In rare cases busses with neutral color-scheme and "Bohr" logo and "BOHR Omnibus GmbH" on the front entrance or busses with logo "Sales-Lentz" will operate on our routes.

We give our best for our customers at any time.

We appreciate your positive and negative feedback. Our customer service centre will take care of you:

Service Center Germany +49 180 150 7570 (0,55/min)
Mo-Fr 8.00-18.00 / info@flibco.com / www.flibco.com

Your rights as passenger according to Regulation (EU) 181/2011 can be found here: Further information

As our vehicles are coaches, some stairs have to be climbed to reach the seat. Our driver will be happy to help you get in and out of the bus as well as will stow your foldable wheelchair in the luggage compartment.

Electric wheelchairs or those, that cannot be folded, are transported separately. For this purpose, 24 hours prior to departure, you have to register by sending an e-mail to ops@bohr.de with your exact details of the ticket you have previously purchased.

Unfortunately it is not allowed to carry animals onboard of our busses, except for certified guide-dogs, that can be proven by the owner of the dog.

If you have lost or forgotten something in one of our busses, we would like to help you at the following service address:

By mail: Bohr Omnibus GmbH
An der Kreisstraße 2
55483 Lautzenhausen

By e-mail: lostandfound@bohr.de

Please try to describe the lost item as accurately as possible, name the date and route you were travelling and provide a contact address where we can reach you.

Please understand that we cannot give any information about lost property by telephone.

Lost property will be handed in by the driver in our lost property office (see above) at the end of the service. It may therefore take some time until the lost property is registered in our system and we can provide information about it.
Lost property is usually kept for six weeks.

Broken, worn, dirty, damp or perishable items will not be stored but disposed of for hygienic and economic reasons.

Lost property for which no owner can be identified will be disposed of in accordance with environmental and data protection laws after the above-mentioned periods.