Please note that we generally cannot provide information about lost property over the phone or in writing. Lost items are handed over by the driver to the lost property office after service hours and are then available for collection at our depot. We keep lost items for a maximum of 6 weeks.
Damaged, soiled, wet, or perishable items will not be stored or will be disposed of. Lost items that are not collected after the deadline will be disposed of in an environmentally friendly and data protection-compliant manner.